win7中提示 com surrogate 已停止工作 如何解决

一般是视频预览导致的，解决方法发下：

1：打开计算机，还可以通过资源管理器打开。

2.选择左上角组织。

3.打开文件夹和搜索选项。

4.单击查看，选择始终显示图标，从不显示缩略图。

5.单击应用，确定退出。

微软的老问题了，具体参看这个吧 COM Surrogate错误通常会在Vista下当浏览一个包含音视频文件的文件夹时发生，Vista的官方对此错误的说明如下：
If you’ve been getting the error COM Surrogate has stopped working whenever you browse folders containing video or media files, you have come to a good place for some possible solutions. This problem is caused because of codecs and other COM components installed by various softwares that aren’t fully Vista-compatible, like some versions of DivX or Nero.
从上文我们可以看到，造成此问题的原因是某些安装的COM 组件若并不完全兼容Vista则会发生，例如某些DivX或Nero的COM组件。
可能的解决手段，国外的Vista爱好者提供了如下的办法，供您参考：
Possible Solutions

1.If you are using DivX, you should be upgraded to the very latest version (6.5+)

2. you are using Nero, you can try upgrading to the latest version (7.7.5.1+)

3. you’ve upgraded Nero and Divx and still have the problem, you can try renaming the file C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax to NeVideo.ax.bak. You may also need to rename NeVideoHD.ax to NeVideoHD.bak
This will break Nero Showtime, however. (thanks to dugi in the comments for this one)

搜一下C:\Program Files\Common Files\Ahead\DSFilter\NeVideo.ax

NeVideo.ax,改名,加个0

NeVideo0.ax

4.You can disable Thumbnail previews, which should make the problem go away, but isn’t the optimal solution.

5.The older ffdshow codec pack has been known to cause some problems. The ffdshow tryouts codec pack seems to work better. Might want to try using this one: http://ffdshow-tryout.sourceforge.net/

6.There’s another possible solution below of turning off DEP for dllhost, which might not work for everybody. You may have to add divx+nero executables to the DEP ignore list.
参考资料： http://bbs.wopti.net/showthread.php?p=15242