我是卖家，旺旺的右侧不显示买家的信息是怎么回事

就是旺旺右侧的那个能看买家买什么宝贝和核对地址的那个地方

2024-11-01 02:38:16

推荐回答（5个）

回答（1）：

卖家旺旺的右侧不显示买家的信息是因为：千牛没有添加会员管理插件。千牛聊天窗口右侧要展示对方客户信息，需要千牛添加会员管理插件，点击右侧的+号-客户运营-选择对应的插件即可。具体操作步骤如下：
（1）输入账户信息登录千牛。

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（2）进入千牛首页。

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（3）点击右上方旺旺标识。

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（4）进入旺旺聊天界面。

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（5）点击聊天界面右上角圆圈加号标识。

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（6）勾选插件。

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（7）回到聊天界面即可看到买家的具体信息。

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这样就解决了旺旺的右侧不显示买家的信息的问题了。
参考资料：/helpcenter.taobao.com/learn/knowledge?spm=a21pp.8204670.0.0.203d5b71SxZ9t3&id=13430363&xttkn=8886718adb2cbd"target="_blank"title="淘宝网-千牛聊天窗口右侧为什么不显示客户？">淘宝网-千牛聊天窗口右侧为什么不显示客户？