"ALL ACCESSORIES RECEIVED ARE OK" 这个回答很中性,既没有说很好,也没有说不好。你不妨用以下再问一下:
Thank you for your feedback. Please kindly let us know if you need any more information? We will be very happy to respond any questions here for you.
除非是老客户,你非常了解他下单的时间和规律,可以问下他要不要下订单。新客人的话最好不要冒昧的去要订单,先把服务做好。
那就下订单吧
别忘记卖东西,跟老外用不着含蓄